Likely fix
Fix: Android sees the printer but does not print
If Android sees the printer but jobs never print, the printer may be paused, asleep, out of paper, or rejecting the file type.
Quick answer
Check the printer screen for errors, cancel any waiting jobs, restart the printer and phone, then test with a simple image or text file.
Important warning
Large PDFs, password-protected files, and unusual file types can fail even when the printer itself is working.
Try this
- 1 Check the printer screen for errors.
- 2 Cancel any waiting jobs.
- 3 Restart the printer.
- 4 Restart the Android phone.
- 5 Try printing a simple image or text file.
- 6 Clear the print queue if your print service app shows one.
- 7 Update or reinstall the printer manufacturer's app.
Common causes
Printer has an unresolved paper, ink, toner, or jam error.
The print service app is stuck.
The file type is not printing correctly.
The printer is asleep or paused.
The printer app needs an update.
What to check next
- Check whether a simple file prints.
- Check whether the printer app shows a queue.
- Check whether another Android device can print.
- Check whether the printer screen shows an error.